FLYINGBOAT PROCESS MANAGEMENT EDITION
Flyingboat has provided user organisations with comprehensive integrated solutions combining the essential requirements for businesses operating in this industry. We recognise the wealth of other systems and external information services that are also core to the successful operation of many fiduciary businesses. One of the biggest challenges in this people intensive industry is being able to manage end to end business processes effectively and efficiently to maximise the return on your human and intellectual capital whilst ensuring and demonstrating compliance with regulatory requirements.
A particular aspect of many business processes is the fact that many aspects of activity involved in a process may reside outside of a system such as Flyingboat, and indeed may not even reside in any system, thus making the challenge even harder. Some software vendors have tried to address this by hard coding ‘workflows’ that are little more than step by step stages to gather information and provide an outcome. These workflows lack flexibility – a programming change is needed to change the ‘workflow’, they also lack ability to follow up, to integrate with other systems and use systems such as email to provide reminders and escalation.
With Flyingboat3 we have addressed this through providing a fundamental integration with the leading product in the business process management marketplace – Metastorm. With our integration we are offering a combined package – Flyingboat Process Management Edition, as a single deployable solution together with access to a library of Business Processes. These include processes such as new client take on, trust distribution, annual review, etc. A key aspect of the Metastorm environment is the ability to easily tailor and modify processes to suit your needs and to evolve them through time. The power to readily make process changes is at the heart of the system and changes can be deployed “on the fly
